Wonderful Homeopathic Software
For Windows and Macintosh
Watch this space!

Support

Index

Adding New Books
Frequently Asked Questions
Bowel Nosodes
Common Problems

Manuals.  Where are they?
Missing Mac Extention
Old Software on a new Macintosh
ReferenceWorks Font Size
Terminology for MacRepertory and ReferenceWorks

Copy Protection Devices

Going Keyless  (Using MacRepertory and ReferenceWorks without the Key.  (Copy Protection Device)
iMate Driver
USB Driver Problems in Windows
XP Driver for CPD's New Users

Rainbow driver information

Rainbow Technologies- for information and drivers for Sentinal SuperPro etc.

Imate Drivers

Imate driver use in OS X &OS 9

1. Go to www.griffintechnology.com
2. Click on Software at top of page
3. Locate picture of iMate adapter and click on it
4. Download iMate driver for operation in OS 9 and Classic OS 9 in OS X.
5. If downloading in OS X, please drag the installer onto your harddrive and restart in OS 9. Go to apple menu/System preferences/Start up disk/select OS 9.
6. Locate iMate driver and install it. Check to see you can open MacRepertory and ReferenceWorks in OS 9, then restart in OS X f you like

Please contact us if there is a problem.


Missing USB Mac Extention

Dear friend of KHA,
Here is the information you require to get your key to be recognized by you macintosh computer.
the USB key requires two extensions to be turned on;  RainbowUSBShim and USBsentienl.

There are fourways to do this, all should be executed while in the OS 9 operating system.

#1: Activate USb key extensions.
a). Go to Apple menu/ Control Panels/Extensions manager.
b). Locate your list of extensions.
c). Scroll down to the "R's" to locate "RainbowUSBShim" ensure there is an "X" in the box to it's left.
d). Scroll down to the "U's", locate "USBSentinel" ensure there is an "X" in the box to it's left.
e). Click the "ReStart" button at the bottom of the window to activate these extensions.

#2: Unable to find either or both of these extensions.
a). Open your System folder from your hard drive.
b). Open the Extensions (disabled) folder.
c). See if either or both the RainbowUSBShim and/or USBSentinel are present.
d). Transfer them to the Extensions folder.
e). Restart your computer.

#3: Both or one extension is missing:
a). Unstuff the extension attachment from this message.
b). Drag both extensions; RainbowUSBShim and USBSenteinl into the Extensions folder.
c). Restart your computer

#4: Unable to activate any extensions:
a). Insert your MacRepertory or ReferenceWorks application CD into the CD-Rom drive.
b). Re-install the application to install the necessary extensions.


Old Software on a new Macintosh



If you have purchased an new computer, particularly a new Macintosh, you will have noticed that there have been some changes to your old familiar macintosh. There is no longer a floppy drive and all the ports have condensed into one or two called USB ports.

If you have very old software that came on floppy diskettes and have the older type keys (dongles) called EVE3, you still have some options to get your old KHA programs on to your new computer, but it will require some work, and as with all old software meeting new hard ware, there may be one or two glitches.
Your choices are....

1. Rent or buy a new USB floppy drive

2. Attach cross over cables (if your old computer has the technology) and with the help of a computer person get your new computer to "see" your old computer's hard drive and drag your KHA folders to the new computer via the cables.

3. Attach a Zip drive or external harddrive and copy your KHA folders onto it and then attache the external device to your new computer and drag the folders over (you may also need to bring over some extensions from your extensions folder)

4. Ports and Dongles(keys). Your old keys were ADB, the new ports are USB. You can purchase an ADB/USB adaptor. We recommend the iMate adaptor from Griffin technologies ( www.griffintechnologies.com). You will need to go to there website and download an iMate driver.

5. OS X. The iMate driver should be downloaded and installed in the OS 9 system of your computer if you have both OS X and OS 9 as MacRep &ReferenceWorks are as yet not native to OS X, but will be very soon.

Any questions about doing this please don't hesitate to contact us at KHA tech.