HeartBeat #7 January 2003 KHA

 

COMPANY NEWS

MacOSX Version Update
We know that many of you are anxiously awaiting the release of OSX friendly programs. Our program-mers are working as fast as possible to rework the programs so that can be used with OSX. This latest operating system from Macintosh has proven to be a serious challenge for software programmers all over the world. The complexity of the undertaking is huge and we are giving it our full attention. As soon as we have a more firm completion date, we will let you know. Thank you so much for your patience!

New - Shipment Confirmation!
Hooray! We are pleased to announce that any time you order from KHA, you will now receive an e-mailed confirmation the date it was shipped. We have heard from many of you how you have longed for this convenience and are happy to be able to offer this little bit of piece of mind. Your confirma-tion e-mail will contain the shipping date, method and tracking number so you have all the information needed to follow up on your order.

Interested in Being a Part of KHA?
From time to time, we have openings for various jobs here at KHA, in San Rafael. We always endeavor to employ people within the homeopathic community who have some extra time and who would love to be a part of our team. If you are interested in working with us, possibly in sales, tech, outreach or product development, please drop Shannon an e-mail at khamngr@igc.org. Let her know your skills, interest and availability and she will let you know if anything is available at the time or keep you in mind for future openings.

Your Feedback is Always Welcome
Please feel free to send us your thoughts on anything and everything! Let us know your suggestions about our programs or customer service, your concerns, your praise, anything! We want you to know that your comments will be heard and we will do everything we can to incorporate your input, wher-ever possible.


GREAT NEWS ABOUT TRAINING!

Free, Unlimited Training for the first 6 months after your software purchase! WOW!

For years, we have offered our customers 1 hour of free, one-on-one training per program purchased and now we are happy to announce that you may have as many trainings as you need during the first 6 months after your purchase! We want you to know your programs inside and out and hope that this increased availability of training will help you achieve that.

We are currently in the process of creating visual training media, too, so that you may learn your programs at your own pace. As soon as these videos and DVD's are available, we will let you know, so stay tuned!

The trainings are intended to help you understand the features of our programs, from the most basic to the most advanced. One of the benefits of our one-on-one trainings is that you can learn at your own pace and if you get stuck, our trainers can take the time to help you through your confusion, without having to keep to a tight agenda, as you would find in a larger, group setting. So make sure to install your software right after receiving it, and take advantage of every moment of the 6 month period to become skilled. To get the most out of our training, you should have a good understanding of basic computer skills. If you need help in that department, then we highly recommend that you self-educate before getting started, as our trainers are not available to teach you basic computer skills. There are a wide variety of ways to obtain these basic skills, from books to videos and from classes to personal tutors.

For more information about the new training availability, call us at 1-877-937-5368 or drop us an email at kha@igc.org. Our sales team will be happy to go over the details with you.